Credentials

A credential identifies a person or pass to a lock. Door access also depends on the applicable access grant, schedule, and device configuration.

Supported access methods

• Mobile access: Bluetooth unlocking from the Seamless app.
• Wallet passes: Apple Wallet or Google Wallet where the site's provider and the person's eligibility support them.
• Physical cards and fobs: supported RFID/NFC credentials, including Prox, EM41, and configured DESFire credentials.
• Temporary passes: emailed door or service access for a limited time window.

A lock must support and be configured for the selected method. Enabling NFC or RFID in a policy does not issue a credential to a person.

Manage a person's credentials

Open their profile from Directory or site Members, then use the credential section available to your role. The account limit is 50 credentials; ask an administrator to review unused credentials if issuance is blocked by that limit.

• Physical credentials
• Wallet credentials
• Assign a card from a log entry

Configure the site

Wallet providers, DESFire profiles, and Aliro settings are managed in site context. These are separate from the credentials assigned to a particular person.

Site credential configuration · Send temporary access