Using doors and passes
These guides are for the person standing at the door: visitors, members, and anyone using a Seamless lock. Your site supplies your access and chooses how its locks behave.
| What do you need to do? | Guide |
|---|---|
| Use an emailed pass for a visit | Use a temporary pass |
| Open a door with the app, a card, or a wallet credential | Open a door |
| Work out what a light or app message means | Lights and messages |
| Understand why you need to spin the knob or why it locks again | How lock modes affect you |
| Set up your regular member account | Member walkthrough |
If you need help, contact the person or team that gave you access. Include the site, door name, time of the attempt, and the light pattern or app message. A temporary pass can show the site's help contact in its details.