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Using doors and passes

These guides are for the person standing at the door: visitors, members, and anyone using a Seamless lock. Your site supplies your access and chooses how its locks behave.

What do you need to do?Guide
Use an emailed pass for a visitUse a temporary pass
Open a door with the app, a card, or a wallet credentialOpen a door
Work out what a light or app message meansLights and messages
Understand why you need to spin the knob or why it locks againHow lock modes affect you
Set up your regular member accountMember walkthrough

If you need help, contact the person or team that gave you access. Include the site, door name, time of the attempt, and the light pattern or app message. A temporary pass can show the site's help contact in its details.