Manage wallet credentials
Wallet access requires a configured site provider and an eligible user. Available actions vary with provider support and your permissions.
Issue a wallet credential
- Open the person from Directory or site Members.
- Open their credential section and review existing wallet passes.
- Use the issue-wallet action when available.
- Follow the confirmation and delivery instructions shown.
The recipient adds the pass using the offered email or mobile-app flow. In the app, eligible users can use Add to Apple Wallet or Add to Google Wallet from Profile.
If issuance is disabled, check provider setup, the user's eligibility, existing active passes, and the account credential limit. Issuing a wallet pass does not add missing access grants.
Block or revoke wallet access
Use the wallet pass's available status or revoke controls in the person's profile. For a lost phone or wallet, contact the site administrator to block the pass. Follow the confirmation for the action you choose; blocking and revocation have different effects.
Verify the resulting pass status and access. The person's physical and mobile credentials are separate and may remain usable.