Profile and wallet
Open Profile to review information for your account and selected site. Use the site selector when available to inspect another site. Some Link-only accounts do not have a Profile tab.
Activity, keys, and access
Swipe between the sections or use the page indicators:
- Latest Activity: recent access events for your account.
- Your Keys: your credentials, including mobile access and supported physical credentials.
- Your Groups: in the current Sites experience, this section displays your access grants and their schedules. Older-server sessions may still show legacy groups.
Use the displayed grant and schedule to understand your access. Changes to group membership, doors, or schedules are made by an administrator in the web dashboard.
Add a wallet pass
If your site's wallet provider and your account support it, Profile offers Add to Apple Wallet or Add to Google Wallet. Follow the platform prompts to add the pass.
If no add-wallet action appears, ask the site administrator to check wallet setup and eligibility. If the app says the pass is blocked, contact the administrator rather than trying to issue repeated replacements.
A lost phone or wallet should be reported so the administrator can block the affected pass. The wallet pass and Bluetooth mobile credential are separate access methods.